Privacy Policy

This privacy policy explains how we process your personal data when you use our website pixelantames.com (website). If you have any questions or comments about this privacy policy, please let us know by email at .

The Website is operated by PAG sp. z o.o. (we, us, our) a company incorporated in Poland, with registered office at Agrestowa 131BC/1 in Wrocław (53-035), entered into the register of entrepreneurs of the National Court Register kept by the District Court for Wrocław – Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under KRS number: 0001165771; VAT number (NIP): PL8993021559, REGON: 541356650, share capital: 5000,00 PLN.

PAG Sp. z o.o. is the Data Controller (i.e., the company that decides on the means and purposes of processing users’ personal data) within the meaning of applicable data protection regulations.

Introduction and organizational info
We, at PAG sp. z o.o., are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website pixelantgames.com, and any related interactions. Our primary goals in processing this information include:

• Enhancing the user experience on our platform by understanding customer needs and preferences
• Providing timely support and responding to inquiries or service requests
• Improving our services to meet the evolving demands of our users

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.
Should you have any questions or require further information about how we manage personal information, please feel free to contact us at .
We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party service providers that may process personal information on our behalf. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

Scope and application
Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, visitors contacting us via contact forms or e-mail, and customers. Whether you are just browsing our website at pixelantgames.com, contacting us via contact forms or e-mail, or engaging with us as a valued customer, we ensure that your personal data is processed in accordance with the highest privacy and security standards. This policy outlines our practices and your rights related to personal information.

Data storage

• Personal information is stored in secure servers located in the following locations: EU, US. For services that require international data transfers, we ensure transfer compliance with all applicable laws and maintain data protection standards equivalent to those in our primary location.
• Data hosting partners: We partner with reputable data hosting providers that use state-of-the-art security measures.

Data processing agreements
When we share your data with third-party service providers, we do so under Data Processing Agreements that ensure your information is managed in accordance with the GDPR and other relevant data protection laws. These agreements require third parties to implement adequate technical and organizational measures to ensure the security of your data.

Transparency and control
Your trust is important to us, and we strive to ensure that your personal information is disclosed – if at all – only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at .

User rights and choices
At PAG sp. z o.o., we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:

• Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
• Right to rectification (Art. 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
• Right to erasure (‘right to be forgotten’) (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
• Right to restriction of processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to data portability (Art. 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.
• Right to withdraw consent (Art. 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

Exercising your rights
To exercise any of these rights, please contact us at . We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note that, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.
We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to contact us.

Cookies and tracking technologies
At PAG sp. z o.o., we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website pixelantgames.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Understanding cookies and tracking technologies
Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How we use these technologies

• Necessary cookies (essential): Necessary for the website’s functionality, such as authentication and security. They do not require consent.
• Statistics cookies (performance and analytics): These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.
  
• Preferences cookies (functional): Enable the website to provide enhanced functionality and personalization, like remembering your preferences.
• Marketing cookies (advertising and targeting): Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.
• Social networking cookies: Placed on users’ devices by social media platforms such as Facebook, LinkedIn, and X (formerly Twitter). They monitor user activity across websites and enable the use of features such as a website’s “Like” and “Share” buttons, content personalization, ad targeting, and data analytics.

Your choices and consent
Upon your first visit, our website will present you with a cookie consent banner, where you can:

• Accept all cookies: consent to the use of all cookies and tracking technologies.
• Reject non-essential cookies: only essential cookies will be used to provide you with the necessary website functions.
• Customize your preferences: choose which categories of cookies you wish to allow.

Children under the age of 13
We do not use the Website to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us at . We will delete such information.

Retention periods
We will hold your personal information on our systems for as long as is necessary for the relevant purpose, or as otherwise described in this privacy policy.